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Legal Intern

Madeira Island (Ribeira Brava) | Finance
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Profile:
  • Degree in Law (Mandatory);
  • Eligible for an IEM Internship (Preferred);
  • Good computer skills;
  • Strong English skills (spoken and written);
  • Negotiation and argumentation skills;
  • Autonomy, dynamism, versatility, and proactivity;
  • Immediate availability.
General Description of Functions:
  • Comply with internal and external regulations and policies, ensuring that all activities are in accordance with these standards.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Ability to work in a structured manner, keeping up with the evolution of ACIN's internal processes;
  • Interest in continuous learning across various areas of operation, with the motivation to acquire new knowledge and develop skills.
We Offer:
  • Commitment to training and career progression;
  • Integration into an innovative, market-leading company;
  • A place in a young, ambitious, and motivated team.
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Accounting / Finance Technician (Intern)

Madeira Island (Ribeira Brava) | Finance
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Profile:
  • Education: Bachelor's degree in Economics or Business Management (Mandatory);
  • Eligibility: Must be eligible for the IEM Internship program (Preferred);
  • Technical Skills: Advanced proficiency in MS Office, specifically Excel;
  • Interests: Strong interest and passion for the accounting field;
  • Soft Skills: Excellent interpersonal, communication, and conflict management skills;
  • Attitude: Proactive, dynamic, versatile, and shows initiative;
  • Organization: Strong planning, organizational, and project management skills.
General Description of Functions:
  • Integrate the company's accounting team;
  • Manage accounts receivable and accounts payable (clients and suppliers);
  • Perform accounting entries and monitor general bookkeeping;
  • Prepare, analyze, and process management and financial information;
  • Contribute to the preparation of various Treasury reports;
  • Execute other administrative and accounting support tasks.
We Offer:
  • Compensation: Salary compatible with proven experience level;
  • Growth: Continuous training and career progression opportunities;
  • Environment: Integration into an innovative, market-leading company;
  • Culture: Inclusion in a young, ambitious, and motivated team.
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UX/UI Designer

Madeira Island (Ribeira Brava) | Application Development
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Main Responsibilities:
  • Strategy & Definition: Participate in technical briefings and stakeholder meetings to define functional objectives and user flows.
  • Technical Execution: Design wireframes, interactive prototypes, and final interfaces, ensuring the application of usability best practices.
  • Testing & Feedback: Conduct usability tests and implement improvements based on data and user feedback.
  • Development Support: Collaborate with developers during the implementation of UX/UI designs, resolving any technical interface bottlenecks.
  • Documentation: Ensure design documentation remains up-to-date, structured, and easily accessible.
  • Consistency & Standardization: Maintain and evolve the Design System, ensuring visual consistency and efficiency across the entire product experience.
Profile:
  • Education: High School Diploma (12th grade); a University degree in Engineering, IT, Technology, or similar fields is highly valued.
  • Experience: Proven experience in product design (digital platforms, CRMs, or complex software).
  • Responsive & Adaptive Design: Advanced proficiency in creating interfaces that adjust to different devices, resolutions, and contexts, ensuring a consistent user experience.
  • Tools: Expert command of Figma. Experience with Atlassian tools (Jira) is a plus.
  • Driver's License: Category B/B1.
  • Methodologies: Knowledge of Agile / Scrum methodologies.
  • Languages: Proficiency in English.
  • Availability: Immediate or short-term availability.
Behavioral Competencies (Soft Skills):
  • Proactivity, autonomy, and a strong sense of responsibility.
  • Excellent planning, organization, and priority management skills.
  • Strong communication skills and a collaborative mindset.
  • Logical thinking, result-oriented, and a focus on innovation.
  • Negotiation skills and strategic vision.
  • Client-centric mindset and focus on user support.
  • Willingness to travel.
We Offer:
  • Salary commensurate with proven experience.
  • Investment in continuous training and career progression.
  • Integration into an innovative, market-leading company.
  • A young, ambitious, and motivated team environment.
  • Current benefits: Birthday day off, snacks, and flexibility in holiday scheduling.
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Head of Compliance and Onboarding

Madeira Island (Ribeira Brava, preferred) or Lisbon | PayPay
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Profile:
  • Bachelor's degree in Finance, Business Administration, Law, or a related field;
  • Minimum of 2 years' experience in a compliance role within the financial services or payments sector;
  • Strong knowledge of KYC, AML, and other relevant regulatory requirements;
  • Excellent analytical and problem-solving skills;
  • Strong attention to detail and ability to manage multiple tasks simultaneously;
  • Excellent communication and interpersonal skills;
  • Proficiency in compliance and risk management software;
  • AML certification (e.g., CAMS) or a related compliance certification is a plus;
General Description of Functions:
  • Conduct comprehensive KYC and AML (Anti-Money Laundering) checks on new clients during the onboarding process;
  • Review and verify client documentation to ensure compliance with regulatory standards;
  • Perform ongoing monitoring and periodic reviews of existing clients to identify and report any suspicious activities;
  • Assist in the development and implementation of compliance policies and procedures;
  • Collaborate with various departments to ensure a smooth and efficient onboarding process;
  • Maintain accurate and up-to-date records of all compliance and onboarding activities;
  • Provide training and support to staff on compliance-related matters;
  • Respond to internal and external inquiries related to compliance and onboarding;
We Offer:
  • Salary aligned with proven experience;
  • Investment in training and career progression;
  • Integration into an innovative, market-leading company;
  • A collaborative and supportive work environment;
  • Inclusion in a young, ambitious, and motivated team;
  • Benefits package: Birthday day off, travel between group offices; Health insurance (to be assessed);
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Compliance Technician

Madeira Island (Ribeira Brava) | Compliance
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General Description of Functions:
  • Implement, maintain, and improve management systems;
  • Monitor compliance with legal and regulatory requirements;
  • Plan and conduct internal audits;
  • Support and follow up external audits;
  • Manage non-conformities and corrective actions;
  • Prepare reports and performance indicators;
  • Support the definition of internal policies and procedures;
  • Promote a compliance culture across the organization.
Profile:
  • Higher academic education;
  • Minimum of 1 (one) year of experience in similar roles;
  • Solid knowledge of ISO 9001:2015 and ISO 19011 standards (mandatory);
  • Preferred knowledge of ISO 14001:2015 - Environmental Management System;
  • Preferred knowledge of ISO 20000:2018 - IT Service Management;
  • Preferred knowledge of ISO 27001:2022 - Information Security;
  • Preferred knowledge of ISO 45001:2018 - Occupational Health and Safety;
  • Preferred knowledge of ISO 50001:2018 - Energy Management;
  • Knowledge of laws and regulations applicable to the organization activity;
  • English proficiency (mandatory);
  • Advanced command of Microsoft Office tools, with a strong focus on Excel and PowerPoint (mandatory);
  • Quality, compliance, and continuous improvement mindset;
  • Responsibility, proactivity, resilience, and dynamism;
  • Strong organization skills, attention to detail, and rigor;
  • Strong interpersonal and teamwork skills, good communication, and an analytical results-oriented profile.
We Offer:
  • Salary compatible with proven experience level;
  • Integration into an innovative, market-leading company;
  • Placement in a young, ambitious, and motivated team;
  • Current benefits: birthday day off, snacks, and flexibility in scheduling holidays around long weekends and public holidays.
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Customer Support Technician

Madeira - Ribeira Brava | Commercial
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Profile:
  • High School Diploma (Mandatory);
  • Experience in sales or commercial roles, preferably within new technologies and/or digital platforms;
  • Technical IT proficiency;
  • Professional experience in Contact Centers;
  • Expertise in billing and invoicing processes (Mandatory);
  • Native or Fluent in Portuguese;
  • Proficiency in English (Preferred);
  • Strong verbal and written communication skills;
  • Effective negotiation and persuasion abilities;
  • High sense of responsibility, proactivity, dynamism, and curiosity;
  • Valid Driving License (Category B/B1);
  • Immediate or short-term availability.
General Description of Functions:
  • Support clients to ensure the best possible experience on the ilink platform;
  • Provide Technical Support in compliance with operational procedures;
  • Assist the team in service management and contract renewals;
  • Multi-channel customer support (chat, email, phone, and click-to-call);
  • Provide detailed information on products, services, and related inquiries;
  • Deliver 1st-line support;
  • Prospect and acquire new customers;
  • Resolve queries and provide professional guidance;
  • Monitor and manage contracted services.
We Offer:
  • Competitive salary based on proven experience;
  • Commitment to training and career progression;
  • Integration into an innovative, market-leading company;
  • Placement in a young, ambitious, and motivated team;
  • Current Benefits Package: Birthday day off, snacks, and flexible holiday scheduling.
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Generative AI Engineer

Lisbon | Applications Development
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Profile:
  • Knowledge and/or practical experience in developing solutions based on LLM (Large Language Models).
  • Proficiency in Python, SQL, and Machine Learning libraries (e.g., scikit-learn, pandas, numpy) and Deep Learning (PyTorch).
  • Professional experience in traditional AI projects covering the full lifecycle of AI models.
  • Relevant professional experience with cloud-based AI platforms.
  • Solid knowledge of databases and SQL for exploring, transforming, and integrating data from multiple sources, ensuring the quality and availability of information required for developing and operationalising traditional AI models.
  • Relevant professional experience in MLOps processes, including model containerisation (Docker), use of REST APIs for model serving, and monitoring of data drift and model performance in production.
  • Solid knowledge of DevOps practices, including version control with Git and development of CI/CD pipelines for model deployment.
General Description of Functions:
  • Lead the implementation of AI use cases, actively participating in all phases of the project lifecycle.
  • Ensure the delivery of AI use cases to the business within agreed timelines, guaranteeing quality, robustness, and relevance of results in line with the organisation's strategic objectives.
  • Modernise and transform legacy Machine Learning models.
  • Ensure compliance of traditional AI models with the ACIN-approved AI architecture, guaranteeing secure and efficient integration into the company's data and cybersecurity architecture, in accordance with internal policies for AI governance and compliance.
  • Keep up to date with new AI techniques, methodologies, and tools, promoting continuous learning and applying knowledge to improve and innovate developed solutions.
We Offer:
  • Competitive salary commensurate with experience.
  • Hybrid work model with flexible hours.
  • Health insurance (permanent contracts).
  • Birthday day off.
  • Continuous training and access to courses.
  • Perks and discounts through partnerships with gyms and other services.
  • Collaborative environment with focus on innovation.
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Web Developer

Remote | Applications Development
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Profile:
  • Professional experience in Web development;
  • Solid knowledge of PHP frameworks, including: Laravel and/or CodeIgniter;
  • Solid knowledge of MySQL databases;
  • Domain of frontend technologies, including: JavaScript, HTML and CSS;
  • University degree/Master in Computing or similar (preferred);
  • Proficiency in English, spoken and written;
  • Independent and Ambitious;
  • Ability to work in teams and by goals;
  • Strong sense of commitment.
We Offer:
  • Salary commensurate with proven experience level;
  • Training and career development prospects;
  • Integration into a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
  • Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
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Human Resources Technician (HR Intern)

Madeira | Professional Internship
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Profile:
  • Qualifications: Bachelor's or Master's Degree in Human Resources Management (Level 6 or 7).
  • Eligibility: Must meet the mandatory requirements to undertake a Professional Internship (IEM/IEFP criteria).
  • Experience: No previous professional experience is required, but curricular internships or academic projects in the field are valued.
  • Technical Skills:
    • Good knowledge of MS Office (focus on Excel);
    • Good command of English (spoken and written);
    • Academic knowledge of labor law is valued.
  • Personal Skills:
    • Interest in technology and innovation;
    • Organizational skills and a sense of responsibility;
    • Excellent communication and interpersonal skills.
We Offer:
  • Internship Grant: Monthly amount according to the current IEM table for the qualification level.
  • Meal Allowance.
  • Workplace Accident Insurance.
  • Integration: Real possibility of joining the company's permanent staff after the internship, depending on performance.
  • Environment: Integration into a leading company with a young, ambitious team and a relaxed atmosphere.
  • Perks: Snacks, food provided, transport allowance, participation in training, and company events.

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