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Customer Service Technician

Lisbon | Commercial
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Profile:
  • Secondary education (Mandatory)
  • Experience in commercial functions, preferably in the area of new technologies and/or electronic platforms;
  • Technical computer skills;
  • Professional experience in Contact Center;
  • Knowledge and experience in Public Procurement (preferred)
  • Portuguese Native Speaker or fluent in the language;
  • Fluency in English (Preferential);
  • Good oral and written communication skills;
  • Argumentation and negotiation skills;
  • High sense of responsibility, proactivity, dynamism and curiosity;
  • B/B1 Driving License
  • Immediate or short-term availability.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays and flexibility in holiday scheduling.
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Generative AI Engineer

Lisbon | Applications Development
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Profile:
  • Knowledge and/or practical experience in developing solutions based on LLM (Large Language Models).
  • Proficiency in Python, SQL, and Machine Learning libraries (e.g., scikit-learn, pandas, numpy) and Deep Learning (PyTorch).
  • Professional experience in traditional AI projects covering the full lifecycle of AI models.
  • Relevant professional experience with cloud-based AI platforms.
  • Solid knowledge of databases and SQL for exploring, transforming, and integrating data from multiple sources, ensuring the quality and availability of information required for developing and operationalising traditional AI models.
  • Relevant professional experience in MLOps processes, including model containerisation (Docker), use of REST APIs for model serving, and monitoring of data drift and model performance in production.
  • Solid knowledge of DevOps practices, including version control with Git and development of CI/CD pipelines for model deployment.
General Description of Functions:
  • Lead the implementation of AI use cases, actively participating in all phases of the project lifecycle.
  • Ensure the delivery of AI use cases to the business within agreed timelines, guaranteeing quality, robustness, and relevance of results in line with the organisation's strategic objectives.
  • Modernise and transform legacy Machine Learning models.
  • Ensure compliance of traditional AI models with the ACIN-approved AI architecture, guaranteeing secure and efficient integration into the company's data and cybersecurity architecture, in accordance with internal policies for AI governance and compliance.
  • Keep up to date with new AI techniques, methodologies, and tools, promoting continuous learning and applying knowledge to improve and innovate developed solutions.
We Offer:
  • Competitive salary commensurate with experience.
  • Hybrid work model with flexible hours.
  • Health insurance (permanent contracts).
  • Birthday day off.
  • Continuous training and access to courses.
  • Perks and discounts through partnerships with gyms and other services.
  • Collaborative environment with focus on innovation.
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Web Developer

Remote | Applications Development
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Profile:
  • Professional experience in Web development;
  • Solid knowledge of PHP frameworks, including: Laravel and/or CodeIgniter;
  • Solid knowledge of MySQL databases;
  • Domain of frontend technologies, including: JavaScript, HTML and CSS;
  • University degree/Master in Computing or similar (preferred);
  • Proficiency in English, spoken and written;
  • Independent and Ambitious;
  • Ability to work in teams and by goals;
  • Strong sense of commitment.
We Offer:
  • Salary commensurate with proven experience level;
  • Training and career development prospects;
  • Integration into a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
  • Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.

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