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Compliance Director
Madeira Island (Ribeira Brava) | Compliance
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Profile:
- Proven experience in Compliance, Audit, or Integrated Management Systems (ISO 9001, ISO 27001, ISO 20000, ISO 14001, ISO 45001, ISO 50001);
- Strong leadership skills and strategic vision;
- Results-driven mindset with a focus on continuous improvement;
- Define and implement the Compliance strategy (GRC);
- Ensure legal compliance, including GDPR, eIDAS, and anti-corruption frameworks;
- Lead audits, internal controls, and continuous improvement initiatives;
- Liaise with regulatory authorities and senior management;
- Foster a strong culture of ethics and governance;
- Role with direct organizational impact and close interaction with top management.
- Salary aligned with proven experience;
- Integration into an innovative, market-leading company;
- Inclusion in a young, ambitious, and motivated team;
- Benefits in place, including birthday leave, snacks, and flexibility in scheduling holidays around public holidays and bridge days.
Compliance Technician
Madeira Island (Ribeira Brava) | Compliance
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General Description of Functions:
- Implement, maintain, and improve management systems;
- Monitor compliance with legal and regulatory requirements;
- Plan and conduct internal audits;
- Support and follow up external audits;
- Manage non-conformities and corrective actions;
- Prepare reports and performance indicators;
- Support the definition of internal policies and procedures;
- Promote a compliance culture across the organization.
- Higher academic education;
- Minimum of 1 (one) year of experience in similar roles;
- Solid knowledge of ISO 9001:2015 and ISO 19011 standards (mandatory);
- Preferred knowledge of ISO 14001:2015 - Environmental Management System;
- Preferred knowledge of ISO 20000:2018 - IT Service Management;
- Preferred knowledge of ISO 27001:2022 - Information Security;
- Preferred knowledge of ISO 45001:2018 - Occupational Health and Safety;
- Preferred knowledge of ISO 50001:2018 - Energy Management;
- Knowledge of laws and regulations applicable to the organization activity;
- English proficiency (mandatory);
- Advanced command of Microsoft Office tools, with a strong focus on Excel and PowerPoint (mandatory);
- Quality, compliance, and continuous improvement mindset;
- Responsibility, proactivity, resilience, and dynamism;
- Strong organization skills, attention to detail, and rigor;
- Strong interpersonal and teamwork skills, good communication, and an analytical results-oriented profile.
- Salary compatible with proven experience level;
- Integration into an innovative, market-leading company;
- Placement in a young, ambitious, and motivated team;
- Current benefits: birthday day off, snacks, and flexibility in scheduling holidays around long weekends and public holidays.
Customer Support Technician
Madeira - Ribeira Brava | Commercial
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Profile:
- High School Diploma (Mandatory);
- Experience in sales or commercial roles, preferably within new technologies and/or digital platforms;
- Technical IT proficiency;
- Professional experience in Contact Centers;
- Expertise in billing and invoicing processes (Mandatory);
- Native or Fluent in Portuguese;
- Proficiency in English (Preferred);
- Strong verbal and written communication skills;
- Effective negotiation and persuasion abilities;
- High sense of responsibility, proactivity, dynamism, and curiosity;
- Valid Driving License (Category B/B1);
- Immediate or short-term availability.
- Support clients to ensure the best possible experience on the ilink platform;
- Provide Technical Support in compliance with operational procedures;
- Assist the team in service management and contract renewals;
- Multi-channel customer support (chat, email, phone, and click-to-call);
- Provide detailed information on products, services, and related inquiries;
- Deliver 1st-line support;
- Prospect and acquire new customers;
- Resolve queries and provide professional guidance;
- Monitor and manage contracted services.
- Competitive salary based on proven experience;
- Commitment to training and career progression;
- Integration into an innovative, market-leading company;
- Placement in a young, ambitious, and motivated team;
- Current Benefits Package: Birthday day off, snacks, and flexible holiday scheduling.
Generative AI Engineer
Lisbon | Applications Development
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Profile:
- Knowledge and/or practical experience in developing solutions based on LLM (Large Language Models).
- Proficiency in Python, SQL, and Machine Learning libraries (e.g., scikit-learn, pandas, numpy) and Deep Learning (PyTorch).
- Professional experience in traditional AI projects covering the full lifecycle of AI models.
- Relevant professional experience with cloud-based AI platforms.
- Solid knowledge of databases and SQL for exploring, transforming, and integrating data from multiple sources, ensuring the quality and availability of information required for developing and operationalising traditional AI models.
- Relevant professional experience in MLOps processes, including model containerisation (Docker), use of REST APIs for model serving, and monitoring of data drift and model performance in production.
- Solid knowledge of DevOps practices, including version control with Git and development of CI/CD pipelines for model deployment.
- Lead the implementation of AI use cases, actively participating in all phases of the project lifecycle.
- Ensure the delivery of AI use cases to the business within agreed timelines, guaranteeing quality, robustness, and relevance of results in line with the organisation's strategic objectives.
- Modernise and transform legacy Machine Learning models.
- Ensure compliance of traditional AI models with the ACIN-approved AI architecture, guaranteeing secure and efficient integration into the company's data and cybersecurity architecture, in accordance with internal policies for AI governance and compliance.
- Keep up to date with new AI techniques, methodologies, and tools, promoting continuous learning and applying knowledge to improve and innovate developed solutions.
- Competitive salary commensurate with experience.
- Hybrid work model with flexible hours.
- Health insurance (permanent contracts).
- Birthday day off.
- Continuous training and access to courses.
- Perks and discounts through partnerships with gyms and other services.
- Collaborative environment with focus on innovation.
Web Developer
Remote | Applications Development
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Profile:
- Professional experience in Web development;
- Solid knowledge of PHP frameworks, including: Laravel and/or CodeIgniter;
- Solid knowledge of MySQL databases;
- Domain of frontend technologies, including: JavaScript, HTML and CSS;
- University degree/Master in Computing or similar (preferred);
- Proficiency in English, spoken and written;
- Independent and Ambitious;
- Ability to work in teams and by goals;
- Strong sense of commitment.
- Salary commensurate with proven experience level;
- Training and career development prospects;
- Integration into a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
- Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
Human Resources Technician (HR Intern)
Madeira | Professional Internship
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Profile:
- Qualifications: Bachelor's or Master's Degree in Human Resources Management (Level 6 or 7).
- Eligibility: Must meet the mandatory requirements to undertake a Professional Internship (IEM/IEFP criteria).
- Experience: No previous professional experience is required, but curricular internships or academic projects in the field are valued.
- Technical Skills:
- Good knowledge of MS Office (focus on Excel);
- Good command of English (spoken and written);
- Academic knowledge of labor law is valued.
- Personal Skills:
- Interest in technology and innovation;
- Organizational skills and a sense of responsibility;
- Excellent communication and interpersonal skills.
- Internship Grant: Monthly amount according to the current IEM table for the qualification level.
- Meal Allowance.
- Workplace Accident Insurance.
- Integration: Real possibility of joining the company's permanent staff after the internship, depending on performance.
- Environment: Integration into a leading company with a young, ambitious team and a relaxed atmosphere.
- Perks: Snacks, food provided, transport allowance, participation in training, and company events.