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Customer Service Technician
Lisbon | Commercial
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Profile:
- Secondary education (Mandatory)
- Experience in commercial functions, preferably in the area of new technologies and/or electronic platforms;
- Technical computer skills;
- Professional experience in Contact Center;
- Knowledge and experience in Public Procurement (preferred)
- Portuguese Native Speaker or fluent in the language;
- Fluency in English (Preferential);
- Good oral and written communication skills;
- Argumentation and negotiation skills;
- High sense of responsibility, proactivity, dynamism and curiosity;
- B/B1 Driving License
- Immediate or short-term availability.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays and flexibility in holiday scheduling.
Generative AI Engineer
Lisbon | Applications Development
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Profile:
- Knowledge and/or practical experience in developing solutions based on LLM (Large Language Models).
- Proficiency in Python, SQL, and Machine Learning libraries (e.g., scikit-learn, pandas, numpy) and Deep Learning (PyTorch).
- Professional experience in traditional AI projects covering the full lifecycle of AI models.
- Relevant professional experience with cloud-based AI platforms.
- Solid knowledge of databases and SQL for exploring, transforming, and integrating data from multiple sources, ensuring the quality and availability of information required for developing and operationalising traditional AI models.
- Relevant professional experience in MLOps processes, including model containerisation (Docker), use of REST APIs for model serving, and monitoring of data drift and model performance in production.
- Solid knowledge of DevOps practices, including version control with Git and development of CI/CD pipelines for model deployment.
- Lead the implementation of AI use cases, actively participating in all phases of the project lifecycle.
- Ensure the delivery of AI use cases to the business within agreed timelines, guaranteeing quality, robustness, and relevance of results in line with the organisation's strategic objectives.
- Modernise and transform legacy Machine Learning models.
- Ensure compliance of traditional AI models with the ACIN-approved AI architecture, guaranteeing secure and efficient integration into the company's data and cybersecurity architecture, in accordance with internal policies for AI governance and compliance.
- Keep up to date with new AI techniques, methodologies, and tools, promoting continuous learning and applying knowledge to improve and innovate developed solutions.
- Competitive salary commensurate with experience.
- Hybrid work model with flexible hours.
- Health insurance (permanent contracts).
- Birthday day off.
- Continuous training and access to courses.
- Perks and discounts through partnerships with gyms and other services.
- Collaborative environment with focus on innovation.
Web Developer
Remote | Applications Development
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Profile:
- Professional experience in Web development;
- Solid knowledge of PHP frameworks, including: Laravel and/or CodeIgniter;
- Solid knowledge of MySQL databases;
- Domain of frontend technologies, including: JavaScript, HTML and CSS;
- University degree/Master in Computing or similar (preferred);
- Proficiency in English, spoken and written;
- Independent and Ambitious;
- Ability to work in teams and by goals;
- Strong sense of commitment.
- Salary commensurate with proven experience level;
- Training and career development prospects;
- Integration into a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
- Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.